Nivalis Nights Help & Troubleshooting

• Check first

  Manager isn't restocking or buying what you expect

  The Manager may have nothing to buy, nowhere to put it, or a higher-priority task in front of the purchase.

  Check first

  1. 1.Does any active menu item still need an ingredient you are out of?
  2. 2.Is there free normal or refrigerated storage for new ingredients?
  3. 3.Is the Manager busy with serving, delivering or a complaint?
  4. 4.Is this the recurring restock reminder rather than a one-time quest step?
  Open full diagnosis →Check here
• Check first

  Customers stopped coming

  Reported cases usually trace back to a menu the venue cannot actually produce, or to storage blocked by spoiled stock.

  Check first

  1. 1.Is the venue open, with the required staff present?
  2. 2.Can the current menu still be produced from the ingredients you have?
  3. 3.Is refrigerated storage full of spoiled food?
  4. 4.Have the venue requirements been completed and met?
  Open full diagnosis →Check here
• Check first

  Staff appear idle or ignore tasks

  Idle staff usually wait on a higher-priority task, a missing ingredient or a role that does not match the work.

  Check first

  1. 1.Which role is this staff member assigned to?
  2. 2.Is there a higher-priority task available, such as serving or processing?
  3. 3.Do they need an ingredient that sits in storage or the fridge?
  4. 4.Is one employee covering a venue with more seats than one person can serve?
  Open full diagnosis →Check here
• Check first

  The venue keeps losing money

  Losses usually come from one of five places: traffic, purchasing, waste, staffing or menu economics.

  Check first

  1. 1.Are customers actually being served?
  2. 2.Is the Manager over-buying ingredients?
  3. 3.Is food spoiling before it is sold?
  4. 4.Do staff and purchasing costs exceed what the venue earns?
  Open full diagnosis →Check here
• Check first

  Food keeps spoiling

  Decay depends on whether the item needs refrigeration, whether refrigerated space is free, and how much you buy at once.

  Check first

  1. 1.Does this ingredient decay, or is it shelf-stable?
  2. 2.Does it require refrigerated storage?
  3. 3.Is there enough free refrigerated capacity?
  4. 4.Is the Manager replenishing faster than the menu consumes?
  Open full diagnosis →Check here
• Check first

  A quest won't progress or complete

  Some objectives are static requirements and some reminders repeat on purpose. Both must be separated from a blocked quest.

  Check first

  1. 1.Is this a canonical quest step, or a repeating reminder?
  2. 2.Does the objective need an item, state or location you have not reached?
  3. 3.Does the next step need a relationship or dialogue condition?
  4. 4.Has the current patch documented an issue with this quest?
  Open full diagnosis →Check here
• Game rule

  Fast Travel is unavailable

  Fast Travel needs an existing portal, an unlocked destination, a visited destination and no active curfew.

  Check first

  1. 1.Is there a portal where you are standing?
  2. 2.Is the destination unlocked?
  3. 3.Have you visited the destination before?
  4. 4.Is curfew currently active?
  Open full diagnosis →Check here
• Known issue

  FPS drops or performance degrades

  Performance depends on where you are, how long the session has run and current known issues, not on one universal best setting.

  Check first

  1. 1.Does it happen everywhere, or only in crowded districts?
  2. 2.Did it start right after Fast Travel?
  3. 3.Has this session been running for hours?
  4. 4.Are you playing on Steam Deck?
  Open full diagnosis →Check here

Also check

• Setup problemFridge or storage looks full

  Only items that carry a storage value count towards capacity, and spoiled stock can hold space that new deliveries need.

• Known issueQuest log text is broken or illegible

  Illegible quest log text was acknowledged earlier, and the published workaround was to reload the save. Check the current patch before assuming it is gone.

• Known issueIs this a known issue?

  Check the acknowledged list before reporting a new problem, and check the patch notes before assuming a fixed issue is still open.

• Manager isn't restocking or buying what you expect
• Customers stopped coming
• Staff appear idle or ignore tasks
• The venue keeps losing money
• Food keeps spoiling
• A quest won't progress or complete
• Fast Travel is unavailable
• FPS drops or performance degrades
• Fridge or storage looks full
• Quest log text is broken or illegible
• Is this a known issue?

Recently changed

• Patch 01.10

  Manager ingredient buying

  Manager purchasing behaviour was adjusted, so old advice about the Manager buying nothing may no longer apply.

  Open the affected help page →
• Update #2

  Staff task priorities

  The task priority order is now published, which changes how idle staff should be read.

  Open the affected help page →
• Update #2

  Storage furniture

  Furniture storage values were corrected, so older capacity complaints may already be fixed.

  Open the affected help page →
• Update #2

  Fast Travel performance

  A Fast Travel related performance issue is currently listed, with a save-and-reload workaround.

  Open the affected help page →

• Fast-travel-related performance issueKnown issue
• NPC-heavy-area performanceKnown issue
• Steam Deck performanceKnown issue
• Quest log text becoming illegibleKnown issue
• Minor quest dialogue issuesKnown issue

• Game rule

  If the game data or a documented requirement explains the symptom, it is a rule. Fast Travel needing a visited destination is the clearest example.

• Setup problem

  If the symptom follows from your current setup, it is a setup problem. Full storage blocking new deliveries is the clearest example.

• Known issue

  If the developer has acknowledged it, it is a known issue with its own status and workaround. Everything else stays player reported until it is confirmed.

Because Help is version-sensitive, these pages carry the patch they were checked against. After a new patch, version-dependent answers return to review until they are re-verified.

Problem groups

• Business problems

  Managers, staff, customers, storage and money all connect, so start from the symptom and follow the first checks.

• Quest & travel problems

  Blocked objectives, recurring reminders and Fast Travel restrictions are separated so none of them is mistaken for a bug.

• Performance

  Performance answers stay symptom-specific instead of one universal best-settings list.